FAQ

Open GUZ World app and it will connect the dartboard via bluetooth automatically. When the bluetooth indicator is on with Blue LED means your device and dartboard are pair up sucessfully

GUZ World app is now avaliable to live steaming from device camera. Select from the Game menu and there have a camera icon, you might switch on and choose using which camera on your device for steaming

Something happen? Just click reconnect on the screen and the app will try to connect the nearest Guz Dartboard automatically. 

If still lost connection? You might back to main meun, open setting, then click the connect button in Bluetooth option to try reconnect. Or, why don't just restart the app?

All our dartboard packing included a setup instruction. Follow the instruction and use those tools inside the packing then easy to setup at any place

OR

You may checkout below video to know.

https://youtu.be/XQOnNKka1Sw

All our dartboards come with 1 year of electronic parts warranty.  We are always pleased to provide support service to every single customer.

Below conditions are not included in the warranty:

*Consumable parts, e.g. segments, buttons broken...etc

*Mis-used, physical damage...etc

Methods:

1.) Make a booking with us and bring the dartboard with shop invoice to our office.

2.) Mail the dartboard to our office and email us your name and contact (customers are responsible to the shipping cost).

Address:

The Darts Factory Limited

Room 15A/B, Kam Wing Commercial Bldg, 28 Minden Avenue, Tsim Sha Tsui, Hong Kong

Email:

hello@thedartsfactory.com