Refund
All the products purchased are non-refundable.
Exchange
We will make sure all the items are in good condition and packed well before shipping. If the items received are defective or damaged, we will be responsible to replace the items. Please contact us at hello@thedartsfactory.com and send your items to: The Darts Factory Limited, Rm 125, 26/F, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong at your own costs. Shipping costs are non-refundable.
Guarantee & Warranty for Guz Dartboards
Please contact us at hello@thedartsfactory.com with an attached image of the original receipt to schedule an appointment at our office located at Rm 125, 26/F, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong.